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ONLINE CONFERENCE AGENDA

	Conference and exhibit Hall Open until december 18, 2012

On-Demand	KEYNOTE WEBCAST Aligning Measures to Drive Engagement and Loyalty Matt Valenti Director, Global Market Research, Starwood Hotels & Resorts Worldwide, Inc. APPROVED - 1 STRATEGIC hrci RECERT CREDIT

On-Demand	Sponsored Webcast Coaching Redefined: A New Look at What Really Motivates Employees Craig Perrin Director of Solution Development, AchieveGlobal APPROVED - 1 GENERAL hrci RECERT CREDIT

On-Demand	sponsored webcast SaaS or a customized solution: Which is right for your recognition program? Mike Ryan Senior Vice President of Marketing and Strategy, Madison Performance Group

On-Demand	Sponsored Webcast New Trends in Employee Engagement from Blessing White’s 2012 Report Charlie Ungashick, Chief Marketing Officer, Globoforce, and Fraser Marlow, Head of Research, Blessing White APPROVED - 1 GENERAL hrci RECERT CREDIT

On-Demand	Keynote Webcast Engaging Your Talent – EVEN in Bankruptcy Rosalind Thompson Founder, Orange Hill Associates APPROVED - 1 GENERAL hrci RECERT CREDIT

On-Demand	roundtable Executive Panel Discussion on Employee Engagement Mike Ryan, Senior VP of Marketing and Strategy, Madison Performance Group Sharon Daniels, President and Chief Executive Officer, AchieveGlobal Charlie Ungashick, Chief Marketing Officer, Globoforce

	Conference and exhibit Hall closes December 18, 2012

Workforce Management is proud to be an approved provider of the HR Certification Institute. As indicated above, conference sessions have been approved for General or Strategic recertification credits. For more information about certification or recertification, please visit the HR Certification Institute home page at www.hrci.org. The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute'scriteria to be pre-approved for recertification credit.

ONLINE COFERENCE SESSIONS

Keynote WEBCAST | APPROVED -- 1 strategic hrci RECERTIFICATION CREDIT

Aligning Measures to Drive Engagement and Loyalty

Speaker: Matt Valenti
Director, Global Market Research, Starwood Hotels & Resorts Worldwide, Inc.

At Starwood Hotels, employee engagement and guest measurement programs are aligned to drive people practices. If you want to know how to use data to engage employees and business leaders – listen to this veteran of analytics discuss Starwood's use of organizational, talent and guest measures to create guest loyalty and help enable Starwood's growth strategy.

SPONSORED WEBCAST | APPROVED -- 1 gENERAL hrci RECERTIFICATION CREDIT

Coaching Redefined: A New Look at What Really Motivates Employees

Speaker: Craig Perrin
Director of Solution Development, AchieveGlobal

Research known as Self-Determination Theory has turned everything we think we know about motivation upside down. The surprising truth is that so-called motivators, such as rewards or punishments, can actually undermine performance.

Forget the cash. Forget the threats.

To engage today's workforce, leaders are advised to focus on what moves people: their basic psychological needs. Helping employees satisfy these needs is the most effective way to boost morale, productivity and business results.

Join this webinar for eye-opening insight into workplace motivation, including:

A tour of Self-Determination Theory, recently popularized by author Dan Pink
External vs. internal motivation – what's the difference and why does it matter?
3 psychological needs that make or break motivation, and how you can support them
4 simple coaching strategies that help employees think and perform at their best

SPONSORED WEBCAST

SaaS or a customized solution: Which is right for your recognition program?

Speaker: Mike Ryan
Senior Vice President of Marketing and Strategy, Madison Performance Group

HR leaders looking to implement an employee recognition program (or improve upon the ones they have) have two worthy options to pick from; Software as a Service (SaaS) or a customized application. Both have their advantages. The question is: Which one is right for your business?

While SaaS has received a lot of attention lately it has not been examined in a rigorous light. HR leaders looking for the combined benefits of optimum cost efficiency and functional flexibility should make an informed decision before choosing one over the other. This webinar will look at the differences between SaaS application delivery and custom-built reward and recognition programs and offer a practical examination of the pros and cons of each.

Attendees will learn:

The fundamental differences between the two approaches including common misperceptions
The functional goals of contemporary recognition programs and what factors limit each
Common design considerations of contemporary reward programs and how the technology choice influences decisions made along the way
The characteristics of top user- candidates for each methodology and what those business models share
The varying financial implications of each including "total cost of ownership" horizons for each

SPONSORED WEBCAST | APPROVED -- 1 gENERAL hrci RECERTIFICATION CREDIT

New Trends in Employee Engagement from Blessing White’s 2012 Report

Speakers:
Charlie Ungashick
Chief Marketing Officer, Globoforce
Fraser Marlow
Vice President, Marketing and Research, BlessingWhite

Join Charlie Ungashick and Fraser Marlow as they explore the results of BlessingWhite’s latest study on employee engagement and break down what it means for your organization. During this 60 minute webcast, they’ll dive into engagement trends in North America across genders, industries and roles, and explore the key drivers of those trends.

BlessingWhite’s head of research, Fraser Marlow, will present their findings and Charlie Ungashick, Chief Marketing Officer at Globoforce, will join him to discuss best practices that will keep engagement high. They will consider the intersection of employee goals and organizational goals and determine the best strategies for maximizing both to drive business results—with employees offering maximum contributions and getting maximum satisfaction from their work.

You’ll also discover significant new trends in employee engagement, the top factors that drive employees to engage, and specific ways to build a culture of engagement in your organization. Don’t be caught at the back end of the bell curve. Attend this webcast session and learn how your company can keep pace with rising levels of engagement across the board.

Attendees will learn:

Why engagement is a shared responsibility
How trust in senior leaders directly impacts engagement levels
Why it's important to weave engagement into the daily work of your employees

KEYNOTE WEBCAST | APPROVED -- 1 gENERAL hrci RECERTIFICATION CREDIT

Engaging Your Talent – EVEN in Bankruptcy

Speaker: Rosalind Thompson

Founder, Orange Hill Associates

As the last reigning SVP of HR at the recently closed Borders Group, Rosalind Thompson knows firsthand about the difficulties of keeping employees engaged during difficult times. She will discuss her experience at Borders during tough and tougher times as well as what she's seen and done in other public and private companies. Hear about the real-world adventures of this seasoned veteran and take away some of her tricks and tips.

Attendees will learn:

• How the employment relationship changes in tough times
• Why leaders must "walk the talk" during times of uncertainty and rapid change
• The three keys to engaging anxious employees

roundtable

Executive panel discussion on employee engagement Mike Ryan

Panelists:
Charlie Ungashick, Chief Marketing Officer, Globoforce

Sharon Daniels, President and Chief Executive Officer, AchieveGlobal

Mike Ryan Senior VP of Marketing and Strategy, Madison Performance Group

ONLINE CONFERENCE AGENDA

ONLINE COFERENCE SESSIONS

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