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Human Capital Benchmark Measures

July 15, 2005
Related Topics: Featured Article, HR & Business Administration
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Below are some common measurements used in workforce management.

1. Human Resource Expenses (HR Department Costs/Budget)

  1. As a percentage of operating costs

  2. As a percentage of revenue

  3. Per employee

2. Total Investment in Human Capital (Total HR Expenses Plus All Salaries and Benefits of Non-HR Staff)

  1. As a percentage of operating costs

  2. As a percentage of revenue

  3. Per employee

3. HR Expenses by Function

  1. Recruiting and selection cost as a percentage of total HR

  2. Recruiting and selection cost per new employee hired

  3. Training/learning/development costs as a percentage of total HR

  4. Training/learning/development costs per employee

  5. Training/learning/development costs as a percentage of compensation

  6. Compensation costs as a percentage of total HR

  7. Compensation costs as a percentage of operating expenses

  8. Compensation costs per employee

  9. Benefit costs as a percentage of total HR

  10. Benefit costs as a percentage of operating expense

  11. Benefit costs as a percentage of compensation

  12. Benefit costs per employee

  13. Employee relations costs as a percentage of total HR

  14. Employee relations costs per employee

  15. Compliance and fair employment costs as a percentage of total HR

  16. Compliance and fair employment costs per employee

4. HR Expenses by Process/Programming

  1. Analysis and assessment costs as a percentage of total HR

  2. Design and development costs as a percentage of total HR

  3. Implementation and delivery costs as a percentage of total HR

  4. Operations and maintenance costs as a percentage of total HR

  5. Measurement and evaluation costs as a percentage of total HR

5. Selected HR Costs

  1. Turnover cost per employee leaving

  2. Turnover cost as a percentage of compensation

  3. Accident cost per incident

  4. Safety cost per employee

  5. Absenteeism cost per absence

  6. Absenteeism cost as a percentage of average wage rate

  7. Health care cost per employee

  8. Health care cost as a percentage of total benefits

Source: Excerpted from Investing in Your Company’s Human Capital, by Jack Phillips. Copyright 2005 by AMACOM Books.

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