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Dear Workforce Should Human Resources Do Only What the CEO Wants

An HR department may be asked to be a strategic business partner or part of an executive team, which could mean walking a tightrope from time to time.
June 13, 2001
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Related Topics: The HR Profession, HR Services and Administration, Dear Workforce
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QDear Workforce:

What happens to the credibility of human resources if the human resourcesdepartment does only what the CEO wants?

- HR Coordinator, restaurant industry dot-com, San Francisco, California.

A Dear Restaurant Dot-com:

In any company, there is always potential for the phenomenon of "HR vs.CEO," or "HR vs. Controller," or "HR vs. AllEmployees," etc. And the credibility of the HR team diminishes in eachcase. The expectation in today's world is that the HR department may be asked tobe a strategic business partner, an advocate for its workforce, a cheerleader toenhance company morale, and an integral part of the executive team. This maymean that HR walks a tightrope from time to time, balancing and challenging theneeds and demands of each of its constituents.

The best hope is that an organization has clearly defined corporate values, amission statement, and business objectives -- and each department has goals thatare in line with the corporate goals -- and that each individual ensures thathis/her goals are aligned with their department's goals. And if anything closeto that ideal state could be achieved, the scenario of "HR vs. CEO" --or other internal combat -- would be greatly minimized.

SOURCE: Cathy Nelson, Personnel DecisionsInternational, Minneapolis,Minnesota, March 13, 2001.

The information contained in this article is intended to provide usefulinformation on the topic covered, but should not be construed as legal advice ora legal opinion. Also remember that state laws may differ from the federal law.

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 The information contained in this article is intended to provide useful information on the topic covered, but should not be construed as legal advice or a legal opinion. Also remember that state laws may differ from the federal law.

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