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India's New Bargain

August 17, 2007
Related Topics: Global Business Issues, Workforce Planning
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It’s no longer about doing low-end work on the cheap; rather, the subcontinent’s outsourcing industry is looking to sell top-flight service and expertise—and get paid accordingly. As India’s outsourcing industry moves into performing higher-level work, companies are confronting formidable workforce challenges and waging a battle of hearts and minds to convince their overseas clients that they can be critical business partners.

Part 1: India Rising in the East

 

} Breaking the Taboo of Firing

} Firms Ratchet Up Efforts to Boost Security

} The Right Profile for Worker Loyalty

} Fast Track Greets Indian Returnees

} ‘Bench Warmers' Often Lack Experience

} PODCAST: India's New BargainSeries overview
Workforce Management reporter Jeremy Smerd outlines his reporting trip to India and discusses the country's relationship with the U.S. workforce. (Opens a 5MB MP3 audio file. Duration: 4:02 seconds)

} PODCAST: India's New BargainEpisode 1
Prabhi Jha, head of human resources at Indian drug maker Dr. Reddy's Laboratories discusses recruiting and retention in one of the world's tightest labor markets. (Opens a 4.5MB MP3 audio file. Duration: 12:59 seconds)

 
Part 2: Recruiters in India Put Out the Call to American Workers
 

} Future Shock
} Offshoring Etiquette According to Ritu and Rajan
} PODCAST: India's New Bargain—Episode 2
Rajan Bhandari, senior manager, iGate Global Solutions, and Ritu Aurora, a division head of learning and development, discuss Indian cultural etiquette. (Opens a 2,750 KB MP3 audio file. Duration: 14:36 seconds)

 
Part 3: India’s Military an Ideal Training Ground for Business
 

} India’s Military an Ideal Training Ground for Business
} Offshoring Etiquette According to Ritu and Rajan
} PODCAST: India's New Bargain—Episode 2
Rajan Bhandari, senior manager, iGate Global Solutions, and Ritu Aurora, a division head of learning and development, discuss Indian cultural etiquette. (Opens a 2,750 KB MP3 audio file. Duration: 14:36 seconds)

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