Teach them to provide daily informal feedback to employees. Today's techjobs attract self-reliant workers who may not need specific feedback on theirdaily tasks, but still need interaction with managers to better understand theirrole in the company.
Train them to ask employees regularly about their own training needs. Young workers embrace lifelong learning because they believe inself-generated career security.
Teach managers to be flexible. More often, as the economy becomesincreasingly centered on information, workers have to be flexible to meet thedemands of clients. In return, these same people want their managers to returnthe favor in the name of work/life balance.
Workforce, April 2001, p. 59SubscribeNow!