The individuals who will use the training feel empowered and believe that the training is relevant for them. They have to own the training.
Classes and training are provided at times and locations convenient for workers. Educational resources are identifiable, available and accessible for the participant.
There’s a system in place that provides a continuity of access to training. Education providers are familiar with the culture of the workplace and needs of adult learners.
Labor and management share power. The skills needed are provided by the company and the union. Union and company representatives that jointly oversee education programs must interact with workers to meet their needs and interests.
The company and the union understand where the company is going. If employees understand the company’s market plan, then they have opportunities to train for the skills necessary for movement within the company.
Workforce, April 1998, Vol. 78, No. 4, p. 82