Dear Battling Uphill:
The answer is deceptively simple. The way to engage your workforce is to institute a program of what we call "intrapreneurship." Basically, you're giving people "psychic ownership" over their aspect of your enterprise.
Create a system of key performance indicators so that people are rewarded for high performance and for supporting each other. Reward your leaders for "developing their followers" and penalize them for losing topnotch people.
SOURCE: Joyce L. Gioia, The Herman Group, Austin, Texas
LEARN MORE: Read "How Do We Correlate Performance Management and New Training?"
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