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How Important Is An Overall Measure Of Employee Satisfaction?

May 30, 2003
Related Topics: Dear Workforce
The designers of our employee-satisfaction survey include a final question about overall satisfaction. We aggregate the responses to all other questions relating to satisfaction, and compare the response against this final question. For example, we can compare how satisfied a person is with their work/life balance to their overall job satisfaction. Is it really necessary to include a final question asking staff about overall satisfaction?
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