October 22, 2014
The owner of our company does not believe there is value in showing appreciation to employees. As a result, morale is at an all-time low and turnover exceptionally high. Employees have gone without pay raises for almost three years, salaries have been cut and layoffs have occurred. All health-insurance increases have been paid for by the employees. I believe the tough times could be softened through better communication, team-building, and tokens of appreciation, but he refuses to even buy employees dinner when they’re asked to work longer hours on short notice. The talent and experience lost in the last year will take years to recover, but he doesn’t believe his treatment of employees is to blame. How can I arm myself with statistics that show the value of strong leadership, communication and appreciation?