RSS icon

Top Stories


iDear Workforce -iHow is the Secretary-Boss Relationship Changing

The boss is doing her own typing.
November 22, 2000
Related Topics: Dear Workforce

Dear Workforce:

I recently heard that the traditional secretary/boss relationship is startingto go through some much-needed changes. These changes are being prompted byadvanced technology. The basic philosophy was that you built a team consistingof a project manager, an administrative assistant, typists and fileclerks/receptionists. I am wondering if you would know where I could find outmore information about this trend.

-- Bev Matheson

A Dear Bev:

The trend today is to expand the roles of all players on the administrativeteam. Bosses now have computers on their desks and often carry laptops. They domuch of their own typing, designing, tracking, and project management.

When they have project managers, these people work as partners, rather thansubordinates. An administrative assistant, totally involved and technologicallysupported, can do the work of the traditional AA, typists, and file clerks.

With fewer people available and more productive technology, everyone willplay a more "hands-on" role.

SOURCE: Roger Herman, CEO of the Herman Group andauthor of "KeepingGood People," "Lean& Meaningful," and "Howto Become an Employer of Choice."

E-mail your Dear Workforce questions to Online Editor Todd Raphael at,along with your name, title, organization and location. Unless you stateotherwise, your identifying information may be used on andin Workforce magazine. We can’t guarantee we’ll be able to answerevery question.


 The information contained in this article is intended to provide useful information on the topic covered, but should not be construed as legal advice or a legal opinion. Also remember that state laws may differ from the federal law.

If you have any questions or concerns about, please email or call 312-676-9900.

The Workforce fax number is 312-676-9901.

Sign up for Dear Workforce e-newsletters!

Comments powered by Disqus