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Making Changes the Right Way Part II of III

September 16, 1999
Related Topics: Change Management, Featured Article
Some things to keep in mind when communicating a change initiative to employees:

  • People need to understand why the organization is changing and need to be sold on the benefits.
  • You should decide beforehand on the communication vehicles. Communication should be frequent and ongoing.
  • Training should be provided, if necessary.
  • If people will lose their jobs, this needs to be communicated to them openly and honestly.
  • Rather than slashing jobs, you may want to work with top employees to reengineer their jobs.

SOURCE: Randa A. Wilbur, Dechert-Hame & Company.

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