A Winning Workforce Management Resume

May 19, 2000
You're a CEO, and you just got a resume for a Chief Workforce Officer position. You're licking your chops because that resume has just what you're looking for. What's on that piece of paper? Here's a possibility. No copying!

45 Better Business Lane
Real Impact, ME 04473

Employment in an organization where I can leverage the talents of employees to create a more prosperous business or nonprofit.

As HR Director of a Fortune 1000 service corporation:

  • Led committee of five executives that evaluated merger and acquisition candidates based on similarities in corporate culture, ease of integrating technologies as well as benefit and compensation plans, profit potential, and other factors
  • Created work-at-home (up to two days per week) and other flexible work options based on employee input, achieving turnover 25 percent below industry average
  • Worked with marketing and public relations departments to develop and execute an integrated recruitment and advertising strategy
  • Renegotiated health-plan relationship to achieve 5 percent cost savings and improved employee satisfaction 15 percent
  • Moved 50 percent of company recruiting online, achieving cost savings of $15 million annually and increasing candidate pool 30 percent and offer-acceptance rate 25 percent

As HR Manager of a furniture-leasing business:

  • Instituted training program to upgrade managers' skills. Retention of managers increased, and company was cited in The Boston Herald as one of "100 Hot Companies to Work For"
  • Revamped company safety program and increased employee safety training. Before taking position, company was penalized twice in four years for OSHA violations (there have been none since)


  • Underwent eight-hour media training to hone presentation skills
  • Proficient at writing government grants
  • Understand how to influence legislative process, both state and federal, as well as the regulatory process

MBA, UCLA, May 1986

  • Concentration on Human Resource Management
  • Special focus on statistics

BA, Ohio Wesleyan University, May 1980

  • Concentration in economics
  • Cum Laude
  • As head of resident assistants on campus, created system of student/resident assistant committees to better solicit student feedback

Workforce, May 2000, Vol. 79, No. 5, p. 123.