Automated Assessments for Better Hires
Save time and money while reducing high turnover.
The large company in our case study, Capital One (more than 17,000employees), moved to online testing mostly in response to the logistical demandsof staffing its 8,000 call-center operator positions.
For the small company, City Garage (under 500), and the medium one, NewHorizons Computer Learning Centers, the main benefit is analyzing applicants tomake smarter hires. (Typically, a medium-sized company is categorized as 500 to5,000 employees.
We fudged a little with New Horizons: it has 7,000 employees worldwide, with1,109 in the United States.)
Workforce, December 2000, Volume 79, Number 12,p. 102 SubscribeNow!