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Fourteen Steps in Managing an Aging Work Force

October 1, 1995
Some things to consider as the baby boomers mature:

  1. Understand the changing work force.
  2. Implement the Age Discrimination in Employment Act and understand its implications for management policy and practice.
  3. Know the facts about the normal aging process.
  4. Prevent work-induced stress detrimental to older workers and encourage effective stress management.
  5. Know the health-related cost/benefit issues of older workers and use cost-management strategies.
  6. Use objective performance appraisals.
  7. Offer well-designed retraining programs and encourage older workers to participate.
  8. Implement alternative work schedules.
  9. Use knowledge of life stages for job assignments and team building.
  10. Conduct management training on the subject of aging to prevent age discrimination and to encourage effective use of older workers.
  11. Use community resources for future employment and career-development opportunities for older employees.
  12. Examine labor's history, policies, needs and services regarding older union workers.
  13. Capitalize on older workers' desires and abilities to extend their working career.
  14. Offer comprehensive retirement-planning programs.

SOURCE: Helen Dennis' book, "Fourteen Steps in Managing an Aging Work Force," (Lexington Books, 1988).

Personnel Journal, October 1995, Vol. 74, No. 10, p. 58.