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How Do We Get Managers To Embrace Difficult Conversations?

March 20, 2013
Related Topics: Performance Management, Employee Engagement, Management Skills and Development, Dear Workforce, Talent Management
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How do we make our managers better at having difficult conversations with our employees? Sometimes it seems easier for them to gloss over tough topics rather than engage employees in discussion and uncover problem area. How do we convince them to probe below the surface without interrogating employees? We'd prefer to avoid mandating it as part of a manager's performance reviews. —Touchy Subject, executive assistant, health care, Sydney, Australia
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