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How Do We Measure Innovation, Loyalty and Other Abstract Concepts?

October 31, 2012
Related Topics: Performance Management, Employee Engagement, Motivating Employees, Dear Workforce
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How do we make abstract ideas concrete, such as commitment, ability, innovation, loyalty and so on? Is it a matter of building better job competencies? Better job descriptions? We know our employees work hard, care about the company and strive to do well, but measuring these concepts in a concrete way is a challenge for us. —In Search of Answers, construction/industrial, Parsippany, New Jersey
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