September 12, 2014
My casino’s compensation strategy is to pay our employees the market rate for the jobs they perform. We have some employees who are paid below market value for the title they hold, but they are not doing as high a level of work for the title. In most cases, these folks were promoted from within but did not have the proper skills and abilities for the job (poor selection). We would like to increase both their pay and their level of work. Which comes first? We’re considering two options: (1) set higher performance standards with specific time targets. When they bring their work up to those standards, we will increase their pay; or (2) increase their pay immediately and let them know that their increase comes with higher expectations. We will make training available in either case.