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<i>Dear Workforce</i> How Do We Drive Behavior Change Among Our Veterans?

April 13, 2010
Related Topics: Change Management, Corporate Culture, Dear Workforce
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We have a segment of veteran employees who are used to doing things a certain way. This poses a conflict with newer employees, especially as we try to build a more nimble and service-focused organization. How can we change the behaviors of our seasoned workers without alienating them? We have tried using them as mentors, but that has resulted in teaching newcomers to do things “the way they have always been done.”
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