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Organizational Transformation Takes Strategy, Patience and a Lot of Listening

John Sloan, senior vice president of human resources for Sears, talks about the HR function and Sears' transformation process.

March 1, 1999
Related Topics: Change Management, Reengineering, General Excellence
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John Sloan, senior vice president of human resources for Sears, talks about the HR function and Sears' transformation process.
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