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Shopper's Special

September 3, 2004
Related Topics: Compensation Design and Communication, Performance Appraisals, Featured Article, Recruitment, Staffing Management
Analysts who study Trader Joe's, a quirky specialty grocery chain, attribute its success to its ability to make money by saving money. It uses private labels instead of brand names, deals directly with producers to cut out middlemen, rents cheap real estate for its stores and keeps the square footage small. Another secret to Trader Joe's success is its helpful employees. They know how to move groceries, which boosts store margins.
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