April 17, 2014
During economic downturns, training dollars usually are a tempting line item to cut. But in this downturn—at some companies, at least—there appears to be a different approach at work. One expert says corporate leaders are more inclined to use ‘a scalpel,’ picking and choosing programs to cut or trim back based on long-term strategic goals. Here are the approaches such companies as Southwest Airlines and Paychex are taking.