Most immediately important is HR's role in creating and meeting the daily cash demands of the business. Employees must be paid; most jurisdictions mandate payment within a specified period. For example, Massachusetts law mandates that employers pay wages and salaries within six days of the end of the workweek during which such moneys are earned. System failure is not a defense to fines and penalties. The specific problems cannot be addressed in a meaningful way unless it has been specifically identified and defined. Job 1 is to determine exactly where the HR function is directly and indirectly dependent on computer systems. Job 2 is to determine whether the failure of each system threatens HR's ability to function normally.
For some period after the Millennium, some everyday aspects of life at work may be affected. Contemporary HR professionals, particularly those accustomed to an office environment, may forget that such mundane things as the number and condition of restrooms. In Massachusetts, for example, restrooms must be well ventilated, well lighted, private, clean, sanitary and supplied with individual towels, hand soap and toilet paper. There are minimum acceptable ratios for the number of employees (by gender) to toilets ... and the consistency of workplace temperature Workplaces must be heated properly from October 15 to May 15 each year. Computer glitches to office systems could, conceivably, generate worker complaints, governmental inspections and resulting penalties and fines. One can never assume that the government will understand one's problems!
The information contained in this article is intended to provide useful information on the topic covered, but should not be construed as legal advice or a legal opinion.