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Employing Society's Outcasts

April 1, 1996
Never say never. Companies that employ individuals whom other companies consider unemployable—such as the homeless, former felons or people with little formal education—are finding that the benefits far outweigh the risks, and that it's also the socially
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Under Fire at the LAPD

April 1, 1996
Perhaps no other police force in the world is as well-known as the Los Angeles Police Department. Amid all the recent turmoil from high-profile cases, one thing is clear. The city's future depends on the LAPD's ability to adopt successful human resources
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America Online Boots Up for Hypergrowth

December 1, 1995
As the number of cybernauts increases, companies that offer commercial online access are expanding faster than a mouse click. Learn how AOL recruits and trains its employees to provide instant customer service for its new electronic community.
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