How do we evaluate whether coaching can be quantified with lowering our turnover and boosting our overall engagement?
—Metrics-minded OD specialist, hospitality, San Diego
Whether they punched a time clock or punched out an opponent in the boxing ring, scrub or stud, hero or goat, nuclear physicist or gravedigger, millions of Chicagoans make their city work.
It’s been said that leadership is defined by results. We think a better version reads: “Leadership is defining 'key results.' ”Read More
Poor performers may be the result of mismatched skills, not a lack of talent. Better management can fix the issue.Read More
Tired workers are nothing new, but you’re in dreamland if you think having a sleepy staff isn’t a big problem for your business.Read More
Ready for the workforce?; diversions at workRead More
In our recent employee opinion survey, staff in the finance department identified rewards, recognition and career advancement as their top three concerns. Which area should we focus on improving first?
— Priority Setter, Utilities, South Carolina
While technology has been replacing humans in the workforce for hundreds of years, the fear of being replaced by machines still hangs heavy on society’s collective consciousness.Read More
Perhaps you should implement and promote programs that are more social in nature. Your employees — and your company — can get by with a little help from their friends.Read More
The answer to the University of Missouri's success in 2013 can be found in leadership from its coach, Gary Pinkel. That’s leadership with a small “l,” not a capital “L.”Read More