About one-third of our 650 employees work remotely from home offices. As a result, hiring people who are self-starters is important. What is the best way to assess whether a candidate has the initiative to work with minimal supervision? Are there any tools that could help us?
—Unmotivated Need Not Apply, quality control specialist, software/services, Fort Lauderdale, Florida
Predictability? Yeah, Las Vegas may not be your town.
What evidence is there to support a link between workplace diversity and rising engagement? More to the point, how do the two things go hand in hand to create measurable value — i.e., increased sales/growth — that we could track over time?
—Melting Pot, transportation and warehousing, Memphis, Tennessee
To drive results, create an environment where managers are pushing for more performance in a consistent yet humane way.
There is some inclination by our execs to want to enshrine a training policy to make sure training of employees takes place/gets done. I'm not necessarily opposed, but I also am not convinced it's going to help much. We want to boost participation rates, but I feel like forcing employees to seek out training could backfire.
—Development Dilemma, agriculture/forestry, Lagos, Nigeria
We have people of vastly different age groups in our workforce. What's the key to tailoring engagement to individual groups by age? What can we do to appeal to the varied and different interest among these groups?
—One Size Doesn't Fit, talent management specialist, services, Singapore