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Employee Engagement

What Are the Keys to Engaging Employees?

December 4, 2013
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How should our organization define the term employee engagement?

—Open-Ended Question, staffing/HR services, Highland Mills, New York


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How Should We Treat Our Contingent Workforce?

December 4, 2013
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We are an apparel maker that uses contingent workers for a variety of high-level tasks, such as designers and engineering. Is it important for us to engage them like our paid staff, and if so, why and how do we do it? 

—Laboring to Make the Connection, generalist, manufacturer, Memphis, Tennessee


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How Do We Know When Is the Right Time to Use an Assessment Center?

December 4, 2013
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We've been hearing about this idea for a while, but as I understand it, assessment centers can be pretty pricey. Given that we have a tight budget, is there a good way to assess whether the ROI is there for us? We're a medium-sized company and putting a premium on strong leadership.

—Assessing Our Options, senior HR consultant, legal/consulting, Zagreb, Croatia


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Holy Crap(s)

November 12, 2013
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I’d never played craps before. But at a recent conference at the Mandalay Bay resort I gave it a try. Almost immediately, the employees manning the tables earned my respect.
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Workforce Analytics: Disney’s Real-Life Fairy Tale

October 9, 2013
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Disney has become data-conscious in the way it manages its creative workforce.
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Former Groupon CEO Singing a New Tune

August 15, 2013
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Review: Ex-Groupon CEO Andrew Mason’s business self-help album is well done but also incredibly silly.
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2013 Game Changer: Matthew West

August 11, 2013
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Vice president/chief talent officer, McCann Regan Campbell Ward, New York
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How Do I Respond to Employee Concerns About SWOT Analysis?

June 19, 2013
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Some ideas have been presented by management to help employees identify areas of essential skills. One idea is to have employees complete a SWOT analysis. But employees have expressed a range of concerns about SWOT, including: • Since I'm already doing more with less, when do I find time to complete the SWOT worksheet? • If I identify threats, how will I be perceived by management? • Since we have limited funds and can't give raises, how could we capitalize on opportunities that emerge from the analysis? • Will I be considered a narcissist by management if I list things I do well? • How do I list my strengths when I'm not even sure what they are? —Can't Swat These Worries Away, OD director, government, Panama City, Florida
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How Do We Develop a Solid Career Development Plan?

June 5, 2013
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How do we facilitate a discussion with our employees on the meaning of career development? We want to ask probing questions that give us a meaningful plan of action. We know from a recent employee survey that most of our staff is not satisfied with our career development and we need to start a conversation to make improvements. —Career Doldrums, assistant human resources manager, mining/oil/gas, Singapore
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