How do we make abstract ideas concrete, such as commitment, ability, innovation, loyalty and so on? Is it a matter of building better job competencies? Better job descriptions? We know our employees work hard, care about the company and strive to do well, but measuring these concepts in a concrete way is a challenge for us.
—In Search of Answers, construction/industrial, Parsippany, New Jersey
What is the difference between top performers and critical performers, if any?
—Taking Stock, wholesale trade, Seattle
Congressional staff members and 25 members of Congress participated in a SHRM survey, which found that 55 percent feel that ‘flexibility to balance work and life issues’ is very important, but only 26 percent are very satisfied with the flexibility in their own workplace.Read More
But a deeper lesson of new research is that everyone can be more socially savvy.Read More
To celebrate Workforce's 90th anniversary, we're running a series of articles looking at important workforce-related issues with a then-and-now theme. This month, we look at the evolution of the “employment deal” between employers and employees. In December, we will switch gears and stop looking at the past and start looking toward the future. Read More
In lifting the San Francisco Giants to victory, pitcher Sergio Romo reminded us all about the power of plugging away for something bigger than ourselves.Read More
I have been reading everything I can about employee engagement and feedback. How do I use the knowledge, in a practical way, to improve my leadership/coaching?
—Too Much Information, operations supervisor, transportation, San Diego
A technology firm and a supermarket chain are among companies that validate a recent report that found that proper management techniques push companies from good to great.
Completely unplugging from the office is still a challenge, although about 50 percent of CFOs in a recent survey said they didn't check in while checked out.Read More
My dentist argues people need a day off midweek to stay healthy and fresh. She may be right.Read More