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Employee Engagement

What Is the Best Way to Benchmark First-Year Turnover?

December 6, 2012
How do we know if our first-year attrition rate is healthy? We have sources to compare overall attrition, but have not found a benchmark for attrition during the first year of employment. —Turnover Tension, manufacturing/production, Manassas, Virginia
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How Do We Measure Innovation, Loyalty and Other Abstract Concepts?

October 31, 2012
How do we make abstract ideas concrete, such as commitment, ability, innovation, loyalty and so on? Is it a matter of building better job competencies? Better job descriptions? We know our employees work hard, care about the company and strive to do well, but measuring these concepts in a concrete way is a challenge for us. —In Search of Answers, construction/industrial, Parsippany, New Jersey
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