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Employee Engagement

How Do We Measure Innovation, Loyalty and Other Abstract Concepts?

October 31, 2012
How do we make abstract ideas concrete, such as commitment, ability, innovation, loyalty and so on? Is it a matter of building better job competencies? Better job descriptions? We know our employees work hard, care about the company and strive to do well, but measuring these concepts in a concrete way is a challenge for us. —In Search of Answers, construction/industrial, Parsippany, New Jersey
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