The company's short-range goal is to use coaching to boost the bottom line through cost savings and more efficient operations. Longer term, it's hoped that coaching will supplant the annual ritual of performance reviews.
Much like fishing, in dealing with marginally performing workers, employers must know when to fish and when to call it a day. And, much like our ship's captain, you usually don't quit at the first sign of failure.Read More
We have a department that has gone through many changes and managers during the past five years. The level of trust in the department from employees to managers is at an all-time low. This has led to miscommunication, lower productivity and workers' compensation issues. How do we open up the lines of communication and clear the air?
—Choking on Mistrust, human resources manager, hospitality, Honolulu
What are the alternatives if we scrap the annual performance review?
—Torn in HR, warehouse/ distribution, Virginia Beach, Virginia
A growing number of employers let employees bring pets to work, especially dogs, a benefit, experts say, that reduces stress and increases employee loyalty.
As part of our 90th anniversary, Workforce Management is talking to some of the people and organizations that helped influence today's workplace. In this installment, Workforce Management senior editor Ed Frauenheim speaks with Jim Quigley, a senior partner at Deloitte and the former CEO of Deloitte Touche Tohmatsu, about both the way accounting firms came to excel as great places to work and his new book about leadership, "As One."Read More
Young, tech-savvy CEOs are transforming the workplace at New York startups.
Like many organizations, we're forced to try and do more with less. How do we still innovate and keep people motivated/inspired to keep giving their all?
—Strapped for Resources, supervisor, manufacturing, Flint, Michigan
In thinking about how to help groups think better, beware of ‘groupthink'.Read More
Moving from the showroom to the Internet desk can be a tough transition for a salesperson. Internet car sales require a different skill set from showroom car sales. But if a salesperson succeeds, the payoff is sizable.