For its creative People First initiative designed to engage employees and drive business growth, Safelite AutoGlass is the winner of the 2012 Optimas Award for Competitive Advantage.Read More
How do we make abstract ideas concrete, such as commitment, ability, innovation, loyalty and so on? Is it a matter of building better job competencies? Better job descriptions? We know our employees work hard, care about the company and strive to do well, but measuring these concepts in a concrete way is a challenge for us.
—In Search of Answers, construction/industrial, Parsippany, New Jersey
Auto dealers are moving toward a more flexible, more enjoyable, less rule-restricted workplace—in hopes of keeping staffs content and motivated enough to stay on the job.Read More
In lifting the San Francisco Giants to victory, pitcher Sergio Romo reminded us all about the power of plugging away for something bigger than ourselves.Read More
I have been reading everything I can about employee engagement and feedback. How do I use the knowledge, in a practical way, to improve my leadership/coaching?
—Too Much Information, operations supervisor, transportation, San Diego
A technology firm and a supermarket chain are among companies that validate a recent report that found that proper management techniques push companies from good to great.
Completely unplugging from the office is still a challenge, although about 50 percent of CFOs in a recent survey said they didn't check in while checked out.Read More
A riot in China and new feedback software show dignity is on the march. And it is shaping workplaces around the globe.Read More
Romney's recent remarks reflect a version of the deal that is outdated and doomed.Read More
There's a strong case to be made for remembering our inner marathoner, our latent persistent hunter.Read More