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Performance Appraisals

Making Forced Ranking Work, Part Three

December 7, 2005
Dick Grote’s new book, Forced Ranking: Making Performance Management Work , argues that forced ranking doesn’t have to be a dog-eat-dog Darwinian exercise. Here, from Appendix A to the book, are five scripts that were written to help managers understand what they should say to announce the results of the forced ranking process to their subordinates who had been assessed. Grote notes that the tools he shares in the book “resulted from my work in developing and implementing a major forced ranking system with several large organizations. Only the names of the companies and other identifying details have been changed to preserve their anonymity.”
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<i>Dear Workforce</i> How Do We Get New Managers to Document Performance

May 6, 2005
We have a couple of employees who will be returning from a leave of absence. Neither was meeting the mark regarding performance when they left. In their absence, other employees have stepped up to fill in where needed, and we are quite impressed with their good work. We understand the need to be compassionate to those returning from leave, but this episode exposed a problem for us: getting managers to document performance expectations. This was not done in the past, and now new supervisors are forced to deal with it. How do we address this? What should we do?
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