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Performance Appraisals

<i>Dear Workforce</i> How Do I Get Managers To Embrace Performance Evaluations

August 13, 2004
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Our supervisors are not giving enough thought to the serious task of performance evaluations. We also lack specific criteria for measuring performance. How can I change the performance evaluation criteria, and where do I start? I'd like to shorten the process.
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Quality of Hire How Companies Are Crunching the Numbers

July 6, 2004
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One of almost everyone’s favorite staffing metrics is “quality of hire”--the measurement of whether a recruit ended up succeeding on the job. Many companies aren’t sure how to measure this.Learn about 11 different ways of measuring quality of hire.
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<i>Dear Workforce</i> How Do We Implement a Performance-Management System That Works Well in Good Times and Bad

July 2, 2004
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When a small employer factors individual and company performance into its annual pay-raise policy, how is it best divided and measured? I would like to find a method that would be fair and consistent in lean/loss years as well as successful ones.
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Looking for Leaders in All the Right Places

May 29, 2004
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Managers sit down with their bosses to discuss how they're meeting their personal performance goals.
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<i>Dear Workforce</i> How Do We Seamlessly Change Our Job Evaluation System

March 19, 2004
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We are changing our non-exempt job evaluation system from a traditional "point-factor" system to a market-based and "job slotting" approach. How do we ensure a successful transition?
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<i>Dear Workforce</i> What Practices Are Used For Judging The Performance of IT Workers

February 28, 2004
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What is best practice for performance metrics covering IT roles such as analyst-programmers? No one at my company really knows what they do, least of all their boss or their customer.
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Did You Get the Employee You Wanted

October 3, 2003
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For companies like Ritz-Carlton and Bristol-Myers Squibb, judging quality in new employees is far more than just a gut feeling--it’s a process that begins before employees are even hired. Vice presidents from these two companies talk about how they turn softer measurements--such as whether customers are greeted in a friendly manner--into hard data, producing results that put them at the forefront of a trend.
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Grading on the Curve

September 18, 2003
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There's nothing new about the process itself. Law firms, college faculties and the military have operated under an "up or out" ethos for eons, and a number of companies, including PepsiCo, have used it for several decades.
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The Ethics of Forced Ranking

September 18, 2003
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A lot depends on how fairly the system is developed, and how fair the people are who carry it out.
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