Here is our issue in a nutshell: we have a close-knit office and some employees have questioned the fairness of 360 feedback, since there is no way of knowing who says what about whom. What should we do?
—Stuck in the Middle, HR manager, health care services, Boise, Idaho
Some ideas have been presented by management to help employees identify areas of essential skills. One idea is to have employees complete a SWOT analysis. But employees have expressed a range of concerns about SWOT, including:
• Since I'm already doing more with less, when do I find time to complete the SWOT worksheet?
• If I identify threats, how will I be perceived by management?
• Since we have limited funds and can't give raises, how could we capitalize on opportunities that emerge from the analysis?
• Will I be considered a narcissist by management if I list things I do well?
• How do I list my strengths when I'm not even sure what they are?
—Can't Swat These Worries Away, OD director, government, Panama City, Florida
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If 360-degree reviews aren't working, which other methods could we use to get honest feedback on how our leaders perform?
—360-Degree Turn, recruitment adviser, healthcare, Salem, Oregon
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Which elements are most critical to an effective performance appraisal?
—Performance Boost or Bust, services, Dhaka, Bangladesh
We are a sales-driven organization with approximately 50 employees. What would be the ideal type of performance appraisal for us to use?
—The Cost of Money, construction, Pune, India
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