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Performance Appraisals

Dear Workforce How Do We Answer Questions of Unfairness With 360 Reviews?

September 7, 2011
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When conducting a 360 review, is it fair to withhold which employee gets what say on the review? The manager and I have jointly identified the top eight employees who interact most with individuals. Based on their levels of interaction or reporting lines (supervisor, subordinates), we assign a weighted average to each person. Although the feedback from the reviews is positive, questions have arisen as to the fairness of this arrangement. Our office is close-knit, and we want to avoid opening up “negotiations” on this. What do you suggest we do?
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Dear Workforce How Could Performance Tools Help Us Boost Motivation?

September 7, 2011
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How can I use performance-assessment tools to boost employee motivation? We aren't trying to frighten people into higher levels of performance, but we are interested in enhancing overall performance by giving employees nonmonetary incentives to go the extra mile.
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Dear Workforce How Do We Establish Assessment Centers?

September 7, 2011
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What factors must we consider when establishing assessment centers?
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Dear Workforce How Do We Launch a Systematic and Rigorous Plan to Build a Performance Management Strategy for Our Workforce?

September 7, 2011
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How do we launch a systematic and rigorous plan to build a performance management strategy for our workforce? Our insurance company is experiencing serious competitive obstacles for many reasons, but mainly due to staff inefficiency. Hence, we need to adopt a rigorous HR system that boosts staff performance, improves recruiting and evaluates the need for training programs. Please help.
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Dear Workforce How Could Performance Tools Help Us Boost Motivation

September 7, 2011
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How could I use performance-assessment tools to boost employee motivation? We aren’t trying to frighten people into higher levels of performance, but we are interested in enhancing overall performance by giving employees non-monetary incentives to go the extra mile.
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Dear Workforce Quelling Anxiety About Job Evaluations

September 7, 2011
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We are implementing a project to evaluate jobs. Naturally, people are nervous. Many think the company is trying to find out who is underpaid or overpaid. (That’s not the case; this is simply a long-overdue project.) But people remain skeptical. How can we convince them the evaluation is not being done in preparation for cutting jobs?
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Dear Workforce Why Don't Our Managers Complete Performance Reviews on Time

September 7, 2011
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How can I get my managers to complete performance reviews in a timely manner? Their approach is pretty scattershot and that makes it hard for us to evaluate talent.
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Dear Workforce We Use the SMART Format For Setting Goals. Which Appraisal System Best Suits Us?

September 7, 2011
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Which appraisal system is best suited to our use of SMART goals, in which the exercises vary from project to project?
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Dear Workforce What Areas Could Be Easily Measured in a Pay-for-Performance Structure For HR Managers

September 7, 2011
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Performance measurement and process improvement must go hand in hand for any organization intent upon creating competitive advantage.
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Dear Workforce Should We Establish A Board To Monitor Appraisals

September 7, 2011
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If HR behaves as “internal police,” it loses credibility with managers. There are better ways to monitor how appraisals are done.
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