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Performance Appraisals

<i>Dear Workforce</i> How Do We Help a New Manager Manage?

June 13, 2011
How should a new manager approach employees who aren't doing their jobs? All of our employees have job descriptions and written job expectations, yet many come up short when it comes to meeting them. One is a diligent manager who tries hard to create an effective branch—and to help employees develop their skills for possible career advancement. We are concerned she may be overcome by frustration.
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LIVE CHAT: Reviewing Performance Reviews

May 6, 2011
Thursday, May 26, 2011 at 2 p.m. ET / 11 a.m. PT Some companies are moving away from traditional, often unpopular annual performance reviews and turning to other approaches for evaluating staff and giving workers more frequent feedback. Join Workforce Management senior writer Rita Pyrillis in a live chat Thursday, May 26, at 2 p.m. ET / 11 a.m. PT. She will share her perspectives on the topic and discuss her May 2011 cover story, "Is Your Performance Review Underperforming?"
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<i>Dear Workforce</i> How Do We Change COLA Dates Without Demoralizing People?

May 4, 2011
Employees at our company are accustomed to receiving an annual cost-of-living adjustment, or COLA, increase. However, we are implementing a new system linking pay to performance, and those employees will have to meet their yearly goals to be entitled to the COLA. They will also be awarded a bonus for exceeding goals. Currently, COLAs are awarded throughout the year based on each employee's date of hire. In the new system, we wish to have everyone eligible for the pay increases at the same time, in April. How do we change the timing without de-motivating those who would have been eligible for an increase under the old system, but now must wait anywhere from one to 12 months to become eligible?
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<i>Dear Workforce</i> What Happens When Performance Reviews Begin to Lose Their Impact?

March 1, 2011
My company requires us to perform a performance review for each of our staff members annually. As a part of the review process, we must create goals for the staff member to work on for the upcoming year. Unfortunately, the department that I supervise consists of only minimally skilled “dead-end” jobs. Thus, it is difficult to create goals for the staff. I have compensated by having them work on some personal goals (“You're good at this task, but let's try to become great at this task”), but these people have been working here a long time and I've already done everything there is to do.
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<i>Dear Workforce</i> During Promotion and Raises, How Do We Assess People of Similar Yet Differing Competencies?

November 11, 2010
We are an animation company and work on multiple projects of varied complexities. The individual performance evaluation is done based on similar KSAs (knowledge, skills and abilities) defined for specific roles. Our challenge: how to normalize the performance across different projects for individuals with same ratings when evaluating pay hikes/promotions. We will not be able to consider them at the same competency level because their work is of varied complexities.
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