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Retention

Retaining Young Talent Won’t Be Easy

September 16, 2011
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Employers can expect a struggle trying to keep young talent for the long haul, as 61 percent of survey participants say they will stay at their first job for less than three years.
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Studies It’s the Fall of Our Employees’ Discontent

September 16, 2011
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Two reports released November 17 put hard numbers on the degree to which workers today are discontented in the wake of company decisions to cut staff, freeze salaries and take other steps during the recession of the past year.
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Dear Workforce How Are Companies Keeping Call Center Agents

September 7, 2011
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What best practices do today’s top organizations use to retain their call/contact center staff?
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Dear Workforce How Can I Manage Retention During Downsizing

September 7, 2011
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How can I manage retention during downsizing? Our business area is downsizing in order to close down in about four years. We have begun doing some layoffs this year, but much of our business will continue for several years and retention remains a serious issue. We are trying to find other jobs within the company for laid-off people and have been open about expected release dates. However, we are afraid that this will not be enough to keep all of our key people.
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Dear Workforce We Strike Deals with Expert Traders Overseas. How Do We Compensate Them So the Business Remains After They Le

September 7, 2011
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Our company is growing overseas and often buys companies that are, in reality, people with connections. The person is usually a trader of commodities and has built a business around personal expertise and contacts (so if they go, the business goes with them). How could we creatively motivate and compensate these people to build the business beyond themselves and thus make our investment last long after they leave?
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Dear Workforce What Should We Seek to Learn From 'Stay' Interviews?

September 7, 2011
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I'd like to start implementing “stay” interviews. Which kinds of questions should we be asking, and how do I convince managers that these interviews are important?
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Dear Workforce How Is HR Different Between the Public and Private Sectors?

September 7, 2011
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Are there key differences in how human resources should be practiced between the private sector and government? I am seeking training that would help me understand all the nuances involved when making recommendations about hiring of new government employees.
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Dear Workforce Who Has a Good Blueprint for Creating an Onboarding Program?

September 7, 2011
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I have been tasked to create an onboarding program for new hires. The plan is to try and incorporate best practices from leading organizations, yet I have not found a broadly accepted list of do's and don'ts. Is there such a list and, if not, how should we proceed to ensure onboarding not only helps to orient our new employees but also boosts retention?
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Dear Workforce How Do We Tie Turnover Cost Analysis to Engagement?

September 7, 2011
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How do we compare the cost of losing employees vs. finding their replacements? We understand that turnover costs more than retaining, but in what ways exactly does this manifest itself? We are in the process of trying to analyze this as we ramp up for an engagement survey.
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Dear Workforce How Could Performance Tools Help Us Boost Motivation?

September 7, 2011
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How can I use performance-assessment tools to boost employee motivation? We aren't trying to frighten people into higher levels of performance, but we are interested in enhancing overall performance by giving employees nonmonetary incentives to go the extra mile.
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