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Retention

Sodexo Optimas Award Winner for Service

September 7, 2011
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The food and facilities giant improves hiring speed and quality by building a “recruitment culture” that makes talent scouts of all of its employees.
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HCL Optimas Award Winner for Innovation

September 7, 2011
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The India-based tech services provider sees reduced turnover and explosive revenue growth after making employee satisfaction its top priority.
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American Express Optimas Award Winner for Competitive Advantage

September 7, 2011
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To ensure it retains the cream of its call center crop, the company keeps key people engaged with a plan that offers career development and flexibility.
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Dear Workforce How Do We Find Out Why Large Numbers of People Are Jumping Ship Even Before Their Probation Ends

September 7, 2011
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: Use open-ended exit-interview questions to unearth the real truth behind this exodus.
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Dear Workforce How Do We Find Out Why Large Numbers of People Are Jumping Ship Even Before Their Probation Ends

September 7, 2011
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: Use open-ended exit-interview questions to unearth the real truth behind this exodus.
Read More

Dear Workforce How Do We Hire to Retain Workers and Reduce Turnover

September 7, 2011
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Kudos for striving to be highly selective. This makes an invaluable statement to your current employees and other stakeholders.
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Dear Workforce How Do We Hire to Retain Workers and Reduce Turnover

September 7, 2011
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Kudos for striving to be highly selective. This makes an invaluable statement to your current employees and other stakeholders.
Read More

Randstad North America Optimas Award Winner for Competitive Advantage

September 7, 2011
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A revamped training program boosts productivity at the staffing company and gets new employees up to speed faster as they learn on the job. During the past six years, Randstad has developed training for new hires that directly resulted in $4.1 million in sales revenue.
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Dear Workforce How Can I Demonstrate to Managers the Importance of Retention to Our Bottom Line

September 7, 2011
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Make sure managers know what your turnover figures mean to them. Then provide them with avenues of training and support so they become the frontline retention strategists.
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Optimas Award Financial Impact National City Corporation

September 7, 2011
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Faced with high turnover among new hires--a problem this major bank called "quick quits," National City Corporation formed National City Institute to support and train its new employees. The result: savings of $1.35 million for new hires who don't leave, and better training that has brought in sales increases of $3.7 million in less than three years.
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