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Optimas Award Financial Impact National City Corporation

September 7, 2011
Faced with high turnover among new hires--a problem this major bank called "quick quits," National City Corporation formed National City Institute to support and train its new employees. The result: savings of $1.35 million for new hires who don't leave, and better training that has brought in sales increases of $3.7 million in less than three years.
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Do Recognition and Rewards Really Help Boost Retention?

August 29, 2011
Treating employees well is common sense, but it needs to be common practice. Far more important for today's employees is this: intangible recognition for a job well done. This recognition usually requires little or no financial commitment for an organization, yet produces a high return.
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