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Retention

It's Costly To Lose Good Employees

August 1, 1997
Research has shown that the average internal cost of turnover for exempt personnel is a minimum of one year's pay. To obtain a true picture of the cost of turnover, you also have to factor in effects on customer sales and retention.
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Employee Commitment Integrate Workplace Paradox

August 1, 1996
The employment contract has changed; policies and procedures haven't. With the disparity between the two comes paradox-paradox that thwarts employee commitment as workers and managers struggle to make old systems work with new realities. Although in today's changing environment paradox won't go away, HR can help make it work for all.
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Employee Commitment Embrace Today's New Deal

August 1, 1996
The old employment contract-lifetime employment in exchange for loyalty-is gone. Unfortunately for many companies, employee commitment fled with it. But by embracing the new deal of mutual responsibility, companies can get it back-stronger than ever.
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