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Retention

Employee Bonuses Driven By Customer Loyalty at General Motors

June 8, 2012
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For 2012, salaried workers in North America will get a year-end bonus if GM hits an internal customer-retention goal. But it is inside GM's 650-person field sales division that the customer-centric pay structure probably reflects the most striking departure from GM's past.
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How Do We Get Managers to Loosen Control Over Employees?

May 15, 2012
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Rather than enabling our employees to innovate, our management tends to stand in their way. They would rather exert tightfisted control over employees. This makes for a work environment that isn't conducive for strategic innovation—we are unable to keep enthusiastic and talented people. How can I persuade management to drop its hierarchical approach so that employees are encouraged to initiate projects that help the company? —Stifled, human resources officer, finance/insurance/real estate, Katmandu, Nepal
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Drag Race

March 16, 2012
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Work is a drag in the U.S. right now. It is literally dragging down American's well-being, according to the latest numbers from research firm Gallup Inc. This is so even despite evidence that both the economy and hiring are picking up.
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Well-Trained Managers Can Curb Attrition

February 20, 2012
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It may not always be a straight-line connection, but managers exert great influence on whether top performers stay or go.
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Getting to the Heart of Retention

February 20, 2012
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It's logical to conclude that poor managers are at the heart of the problem, says Richard Finnegan, co-founder of the Retention Institute and author of Rethinking Retention in Good Times and Bad.
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EEOC Issues Final Rule on Genetic Information Nondiscrimination Act Records

February 6, 2012
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GINA, which was signed into law by President George W. Bush in May 2008, protects job applicants, current and former employees, labor union members and apprentices and trainees from discrimination based on their genetic information.
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Prepaid Gift Cards Offer the Benefit of Found Money

January 25, 2012
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To reward their workers, nearly half of HR executives are using prepaid gift or credit cards as part of incentive programs and wellness initiatives.
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Availability, Pricing of Coverage Main Concerns for Insurance Buyers: Survey

January 24, 2012
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The issue is particularly challenging for buyers with large natural catastrophe and supply chain exposures, according to the survey of the 25 member firms of the Independents, an international coalition of privately owned insurance brokers and risk management services firms.
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