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Strategic Planning

Finding Time To Be Strategic

October 1, 1996
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Employee self-service has matured. Technologies like interactive voice response, kiosks and intranets are slashing administrative work and redefining human resources. Once your system is installed, HR can veer off the paper trail and explore more strategic paths.
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1996 Financial Impact Optimas Award Profile Pacific Gas & Electric Co.

June 1, 1996
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Action Forums -- mini think tanks focused on developing plans to slove company problems -- have helped PG&E save almost $300 million.
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Beat the Benchmarking Blues

November 1, 1995
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Although benchmarking is a powerful tool for achieving organizational change, it's not always as simple or straightforward as it seems.
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Goodyear Doesn't Tire of Benchmarking

November 1, 1995
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Goodyear not only improved the specific HR practices it re-examined, but learned a more fundamental lesson about benchmarking.
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Discover Best Practices Through Benchmarking

November 1, 1995
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Benchmarking is more than a buzzword. In fact, 70% of Fortune 500 companies use it to reinforce their own philosophy of continuous change and improvement. Learn how HR can use this tool to improve its practices.
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Best Practices Code of Conduct

November 1, 1995
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The International Benchmarking Clearinghouse of the American Productivity and Quality Center in Houston offers the following advice on how to engage in best practices studies ethically and effectively.
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Westec Guards Its Competitive Edge

August 1, 1995
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By using a teammate opinion survey, one company was able to guide its strategic-planning process and improve customer-service delivery.
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Wedding HR to Strategic Alliances

May 1, 1995
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Within the last decade, U.S. companies formed more than 20,000 alliances, but a large percentage have failed. Allowing HR managers to facilitate the relationships can mean the difference between a happy marriage and a messy divorce.
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Guidelines for Managing an Alliance

May 1, 1995
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Tips for successful management of strategic alliances.
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