Among other things, a policy should explain why breaking the rules could hurt the company.
Most management books will tell you that culture change is extremely difficult and takes a long time. While that is often true, I know firsthand that culture can change almost overnight.Read More
Why companies have to love their contingents, not just abide by the law and use them to cut labor costs.Read More
It strikes me that likening KKK graffiti and a toy monkey with a noose around its neck as common 'trash talking' is a recipe for a disaster.Read More
As part of our 90th anniversary, Workforce Management is talking to some of the people and organizations that have influenced today's workplace. In this installment, Workforce Management senior editor Ed Frauenheim talks with Vineet Nayar—the CEO of India-based HCL Technologies who pioneered the ‘Employee First, Customer Second' management philosophy—about the evolution of outsourcing to India and where U.S. companies fail when it comes to outsourcing. Nayar helped lead the offshore outsourcing charge, which has changed workforce management worldwide.Read More
For decades, Hewlett-Packard had a proud culture of respecting employees and investing in research and development. That ethos has been eroding for years now.Read More
An executive must win the respect of those around him every day to be effective. Failure to do so undermines his or her success.
Firms can use analytics in Machiavellian ways that might boost the bottom line in the short run but bruise workers and harm reputations over the long haul.Read More
The ‘cold, hard' numbers can lead to smarter decisions even as they promote the best of the 'warm and fuzzy' in company cultures.Read More
We have an employee who inadvertently broke some inexpensive equipment while on the job, but did not tell management about it. How should we handle this? The item can be replaced for less than $100, so cost isn't the issue. The employee's behavior is.
—Hates Secrecy, manager of manufacturing, Rochester, Minnesota