This year resolve to learn what makes each of your employees unique. Resolve not to treat your employees as fungible commodities, but as special assets, each with his of her own talents and concerns.Read More
Q: We have been stressing accountability as a cultural value. What is a good way for us to take the concept of accountability beyond the performance appraisal? We want employees to embrace accountability but not feel threatened by it (i.e., no raises, discipline etc).
—Performance Is the Thing, education, Pune, India
Let’s not let the loudest voices make all the key decisions for us in our organizations and our society.Read More
You’ve heard it before: Millennials are self-entitled, lack any discernible attention span and seek instant gratification. While there’s a grain of truth there, I find some very admirable traits, too.Read More
The honor of public service comes from performing in line with each organization’s mission, values, and standards.Read More
Minimizing post-merger integration problems can be accomplished by training that fosters a sense of unity.Read More
Here are five suggestions for smart employee communication during difficult times from Alison Davis.Read More
Bad things happen, so companies need to have a plan in place to deal with a crisis.Read More
Unless a bully is harassing someone because of a protected class (race, sex, age, disability, religion, national origin) bullying is probably legal.Read More
There’s a ticklish situation I don't know how to handle. I strongly believe my boss and a co-worker are having a sexual relationship. She seems to get special privileges that aren't available to others. What should I do, if anything?
—Too Close for Comfort, manufacturing/production, Newport News, Virginia