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Corporate Culture

Tangle of Unions is a Challenge

January 20, 2006
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Dealing with most merger issues was a breeze for US Airways and America West, compared to dealing with the 18 unions now under the merged carrier's umbrella.
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Getting Everyone Aboard

January 20, 2006
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US Airways Group is launching several programs to ensure that members of its newly merged workforce don't feel like corporate orphans.
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On the Same Flight Plan

January 20, 2006
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As US Airways and America West join forces, integrating the carriers' very different cultures is not only key to ensuring a smooth transition--the new company's survival might hinge on it. The merger deal, worth $1.5 billion, has been billed as a way to make both carriers more efficient.
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<i>Dear Workforce -</i> How Do We Move From Paternalism to Truly Measuring Performance

December 22, 2005
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We want to move from a paternalistic culture toward a more performance-oriented one. Over the years we have laid the groundwork for forced ranking in our performance management system. How do we now launch it successfully?
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<i>Dear Workforce</i> How Do We Reverse a Culture Of Hostility

December 15, 2005
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Our human resources department feels powerless to fix an entrenched problem. We lost some good people in recent years as a result of a hostile work environment, triggered by a vice president who constantly denigrates employees. Given that our human resources department has given up trying, what could be done to try to remedy the situation?
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<i>Dear Workforce</i> How Do We Develop Employees' Pay, Even Though We Don't Have Many Opportunities?

September 9, 2005
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Training/staff development has not been a major focus. Now some employees have asked us to help them increase their base pay (merits or COLA are not guaranteed) by preparing for better jobs within our organization. However, our budget is limited and we don't really have that many internal promotions. What other ways might we develop these people--knowing full well it might prepare them for jobs outside our organization?
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Heroic Measures

September 2, 2005
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Quick fixes and cheap remedies won't stop a serious disease. In the workplace, the same advice applies.
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Leading Indicators

June 29, 2005
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Think nice guys--and gals--finish last? Don't tell that to researcher and consultant Roslyn Courtney, who has found that the most successful leaders are accessible, encourage candid dialog and show respect for employees and customers.
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Where Paying Dues Delivers

May 10, 2005
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Lea Soupata rose from truck driver to senior vice president of people programs at UPS, becoming one of the highest-paid female human resources executives in the nation in the process. It’s a success story, but it’s also just how things are at UPS, where people routinely work their way up from the bottom.
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