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That Sartain touch

July 31, 2003
If human resources has a household name, it's Libby Sartain, who earned her stripes at Southwest Airlines, mended a fracture at SHRM, made a leap to Yahoo and now has written a road map for human resources professionals who want to be like her.
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A Bookstore Battle

July 31, 2003
Trying to make your company stand out from your competitor? You’ll want to take a look inside Borders and Barnes & Noble, whose senior management operate with different business philosophies and recruit employees with passions that support the uniqueness of each enterprise.
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Don't Mess With Carly

July 1, 2003
Hewlett-Packard was once a consensus-driven, decentralized, "dwindling" company that focused on products and engineering. CEO Carly Fiorina has turned it into a hard-driving, top-down success that keenly focuses on customers and sales. If employees don't agree? Easy. It's Carly's way or the highway.
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Cisco's Homegrown Gamble

February 27, 2003
The company that believed buying talent was the key to success now relies on developing the employees it already has. Not everyone is convinced the strategy will keep Cisco Systems on top.
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Unite or Die

January 30, 2003
If bankrupt United Airlines is going to survive, CEO Glenn F. Tilton will have to gain the trust of a badly divided workforce and find ways to get them to work together more efficiently. It's not mission impossible: Continental emerged from two bankruptcies and is prospering.
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