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Ethics

We Are Penn State

November 16, 2011
What's striking about the Penn State catastrophe is that so many leaders appeared to have failed to take responsibility for stopping awful acts happening in their own “workplace” and community.
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Wayward at Safeway

November 9, 2011
The supermarket chain's recent 15 minutes of infamy over stolen sandwiches is a reminder that policies and training have to stress common sense as much as compliance.
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When Crisis Strikes

November 2, 2011
Just imagine you've got a new job. You've been hired following a major business crisis. Your responsibility: Make sure that a similar catastrophe never happens again. The recently selected CEO and her team need your advice and leadership. They will sign on to your plan. That's the deal.
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All this Technology Is Harming Communication

October 4, 2011
We know what we want to say, we know what we want it to mean, but we communicate in a way that means one thing to us but it's heard differently by the recipient. It all may be perfectly innocent but it can still cause friction and misunderstandings.
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