In many instances, required tests, courses and forms proved as worthless as blank paper or, more currently, terabytes of unused storage capacity. Read More
I met with a group of talented, thoughtful executives recently. We discussed values, culture and the role of speaking up in the face of organizational misdeeds. As we talked about leadership, I was asked a challenging question. Read More
What's striking about the Penn State catastrophe is that so many leaders appeared to have failed to take responsibility for stopping awful acts happening in their own “workplace” and community.Read More
To understand why Cain and the NRA may have reacted to the allegations in the manner they initially did, one needs to understand the relevant climate of the 1990s.Read More
The supermarket chain's recent 15 minutes of infamy over stolen sandwiches is a reminder that policies and training have to stress common sense as much as compliance.
Perennially recognized as a good workplace for mothers, the California company also has earned a reputation for employee loyalty at a time when other apparel retailers commonly see turnover of more than 100 percent annually.Read More
Just imagine you've got a new job. You've been hired following a major business crisis. Your responsibility: Make sure that a similar catastrophe never happens again. The recently selected CEO and her team need your advice and leadership. They will sign on to your plan. That's the deal.
The 51-year-old social worker's medical expenses have exceeded $2.5 million and are still mounting. He reportedly has no medical insurance.
The most effective ‘anti-retaliation' approach is to make ‘surfacing and listening openly to problems' an element of operational excellence and daily behavior, vital to the company's core values, best leadership practices and success.Read More
We know what we want to say, we know what we want it to mean, but we communicate in a way that means one thing to us but it's heard differently by the recipient. It all may be perfectly innocent but it can still cause friction and misunderstandings.Read More