Vice president of research and innovation, Hogan Assessment Systems, Tulsa, OklahomaRead More
If culture is truly central to organizational success, those who contribute to its death should not and cannot be considered top performers.Read More
Research shows multitasking at work costs companies billions of dollars a year in lost productivity. A growing mindfulness training industry hopes to remedy that by offering workplace instruction in the ancient principles of mindfulness.Read More
Some of our employees are set in their ways, and it's hard to persuade them to learn new things. What can we do as an organization to help them adapt to dynamic situations?
—Stuck in a Rut, learning and development specialist, Milan, Italy
What does fly fishing have to do with workplace learning, particularly on topics where leadership skill and communication are involved? Everything.
How do you go about engaging in this education? The U.S. Olympic Women's Soccer team provides a great example.Read More
You can't bring secret shoppers into your workplace to test how well managers and supervisors are following the rules—at least not unless you want to completely destroy workplace relationships.Read More
I am a new supervisor really struggling with what seems like a simple problem. How do I suggest assertiveness training to other new managers without coming across as demeaning? I want to make it part of annual reviews, but am not sure this is the best approach.
—My Tongue Is Tied, product administrator, services, Seal Beach, California
I work in the training and development department of a company that competes in the cellphone industry. Each of our departments has very specific tasks and functions. That got me wondering: Are training departments becoming obsolete in today's specialized companies?
—Ruminating on Our Future, training officer, services, Perth, AustraliaRead More
How do we get managers to attend training sessions that are expensive and feature well-known trainers? The general attitude seems to be that they are 'above' the training.
—Irked in Administration, Government, Kingston, Jamaica