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Behavioral Training

What Goldman Sachs Looks for in Leaders

March 11, 2004
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Good leadership, the company says, is built on teamwork and change and grounded in integrity and fairness. A leader must have a clear vision and the communication skills needed to execute.
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A Sample Leadership Strategy

March 1, 2004
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This strategy shows a plan for finding leaders; aligning them with goals of the business; training them; and rewarding them.
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How Bank of America Defines Success

March 1, 2004
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Bank of America set out to define what is to be a successful leader, and studied the best practices at GE, Citigroup, UPS, Allied Signal, 3M, Honeywell, Coca-Cola, Pepsi and Wells-Fargo. B of A wants five things of high-level employees--a focus on business growth; ability to lead; ability to execute; optimism; and upholding company values.
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Many People, One Mattel

March 1, 2004
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The toy maker has 25,000 employees in 36 countries. It sells its products in 150 nations. Its leadership and development programs help employees feel that they are part of "one Mattel company."
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Monical's Piping-Hot Idea

March 1, 2004
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The small pizza chain saw that an economic downturn and voracious competition could destroy it. Management at the Bradley, Illinois, chain knew that, with 37 company-owned stores and 18 franchises, it would need a creative strategy to compete with large, well-financed companies during the coming economic downturn. So it remade itself from top to bottom, reaping big monetary and retention benefits.
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<i>Dear Workforce</i> How Can I Determine Future Leaders For Our Succession Plan

January 23, 2004
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Determine your priorities for spending time and money. The only way to discover if a person is interested in being identified as a future leader is to ask.
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<i>Dear Workforce</i> How Can I Determine Future Leaders For Our Succession Plan

January 23, 2004
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Determine your priorities for spending time and money. The only way to discover if a person is interested in being identified as a future leader is to ask.
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The Relationship Between Training and Organizational Performance

January 13, 2004
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A chart showing how training expenditures affect revenues and profitability.
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<i>Dear Workforce</i> How Can We Reinforce Our Leadership Development Training

December 19, 2003
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We recently launched a customized leadership development program for our senior executives worldwide. What workplace strategies can we use to reinforce what participants have learned? How can we extend the learning even to those who won't be attending the program?
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High Scores in the Leadership Game

November 26, 2003
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In an industry with no precedent and few opportunities for formal training, a video-game developer trains its own leaders, and wins the Optimas Award for Vision. Electronic Arts' employee development is paying off in the form of better product reviews and more positive consumer feedback on its products. Hewitt Associates sees a "handsome payoff" for companies who follow EA's lead.
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