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Behavioral Training

Planning Your Experiential Training Program

May 1, 1996
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It shouldn't be done just because it's fashionable but because it'll facilitate developmental changes as part of an established structure.
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Evart Glass Adventures in Teamland

May 1, 1996
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Sure, experiential-based training sounds like a fun idea. Who wouldn't want to spend a workday juggling, solving puzzles blindfolded and climbing ropes? Sounds like a day at summer camp. The difference here is that employees who participated in this play-day are coming away with a new understanding of exactly what it means to be a team player.
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Team Activities Drive the Message Home

May 1, 1996
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Activities can help you develop winning programs by achieving solid employee buy-in on an emotional level.
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Steer Clear of the Skills Gap

March 1, 1996
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Gaps between the skills workers have, and the skills companies need, are impacting recruitment, productivity and morale. By understanding where the gaps are, and what causes them, you can avoid and eliminate them.
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Team Training Puts Fizz in Coke Plant's Future

January 1, 1996
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Even with an uncertain future, 104 employees at Coca-Cola's Baltimore Syrup Plant have turned their company into a quality operation. Armed with communication and problem-solving skills, they're taking new responsibility for their own careers.
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Hotel Breathes Life into Hospital's Customer Service

October 1, 1995
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The New York Hospital-Cornell Medical Center boasts an increasing customer-satisfaction rate. A successful partnership is teaching the hospital staff how to treat its patients like hotel guests.
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Eight Principles of Functional Training

September 1, 1995
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Although systems must be designed specifically for a particular company or factory, there are eight principles common to all workplaces that use them.
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1995 Competitive Advantage Optimas Award ProfileBRMirage Resorts Inc

September 1, 1995
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Selective staffing and a commitment to training have helped the hotel and gaming chain slash turnover and maintain an enviable occupancy rate.
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Are Your Factory Workers Know-it-alls

September 1, 1995
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Today's factories need a new breed of workers-ones who can think and do for themselves. Functional training, in which employees build their skills on the job, can help create these "knowledge workers."
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Bring on the Entertainment

July 1, 1995
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Today's training incorporates comedy, magic, dramatics and music to make learning enjoyable. But it's not all fun and games—this audience-friendly approach increases attention levels while boosting information retention.
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