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Behavioral Training

Special Report on Training & Development Powering Up a Hispanic Workforce

May 20, 2009
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A Florida energy company turns to local Latino talent as it grapples with an aging workforce. With Latin American immigrants a growing presence in the U.S. labor force, multicultural experts advise employers to start thinking about development programs that go well beyond basic English training.
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Training to Keep Food Safe

May 1, 2009
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The deadly salmonella outbreak linked to Peanut Corporation of America is the most recent example of the long-range impact that food-production safety processes can have on consumers. Food safety training for employees is obviously the place to start, but what’s also imperative is a culture in which all employees, from the production line to the executive suite, know the right things to do—and do them.
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Despite Recession, Workplace Wellness Programs Continue to Grow

April 16, 2009
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Employers are continuing to add workplace wellness programs despite the ongoing recession, but employee participation remains low, according to a new survey.
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Training Is an Essential Ingredient

April 16, 2009
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After a period of poor business performance, Ruby Tuesday moved swiftly to reverse the downward trend, investing heavily in the brand, the product, the places and—most important—the people, in an attempt to create ‘flawless food and service’ in a new, high-quality casual dining environment.
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Workers Stage Sit-Ins at Insolvent Visteon U.K. Plants

April 6, 2009
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Former employees at three bankrupt Visteon Corp. plants in the United Kingdom are staging sit-ins in hopes of negotiating better severance packages.
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Aetnas Odyssey Comes Full Circle

March 22, 2009
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The nation’s third-largest health insurer forges ahead with systematic learning and career plans in 2009, despite the rocky economy.
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Tough Times Bring Clients to Disneys Training Business

March 16, 2009
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Though companies are under increasing pressure to cut expenses, training experts say that forced austerity may be driving organizations to spend what few dollars they can spare for training on one of the world’s most illustrious brand names. Some other organizations are following Disney’s lead in the field.
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10 Elements for a Successful, Effective Corporate Learning Program

March 11, 2009
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Novartis established its corporate learning department in 1998 with the goal of developing a stable of future leaders who could grow with the business. Creating this pipeline entailed identifying and selecting top talent with high potential, providing them with the right job experiences and supporting continuous learning with instruction from the best institutions. Here, the head of learning at Novartis offers 10 guidelines on how to create a top-notch corporate learning program.
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In Challenging Times, Leadership Skills and Leader Development Matter

February 24, 2009
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The Duke Executive Leadership Survey examined the relationship between organizations’ financial performance and assessed senior leadership skills, and between financial performance and leadership development investments. The survey found that those skills associated with inspirational and ethical leadership were most strongly associated with organizational performance.
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Honing Sales Savvy to Compete in a Recession

February 5, 2009
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At the Glass Doctor, the company encourages its sales force to get off the phone and schedule more in-person appointments with potential clients. It’s a way of letting customers know what the company has to offer—other than just price.
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